Monday 23 November 2015

MSI Issues after 9.2x upgrade of HP Operations Manager

Bear in mind if you use the MSI (Message Stream Interface) feature within HP Operations Manager HPOM) and have upgraded to v9.2 you could witness this problem.

If you have an ECS (event correlation circuit) that takes all messages from the MSI, and performs some action on some or all of the alerts, you could see behaviour as if the message was being copied to the MSI rather than being diverted to the MSI.  This can cause unexpected behavour such as duplicate messages, or active messages where you expected suppression (on further investigation you will probably see that duplication is causing a message to go via the MSI and get suppressed, but the copy is not sent to the MSI and is therefore not suppressed).

Solution:
Since OML 9.2x there are several MSI applications provided by HPOM itself - opcesf, opchcd, opcecm.  If you don't set their order in msiconf, all of them have the same priority if they are enabled.  Because of that all of them get the same messages at the same time and it appears as copy method would be used.
I checked again your msiconf file, and it looks like :
HealthCheck 1
esf 11

Please change it to become :
HealthCheck 1
opcesf 11
opcecm 21

After that, please restart opcecm :
# ovc -restart opcecm
You can then test to ensure the changes have been successful and the message behaviour is as expected.

Dave

No comments:

Post a Comment